Technical Support Analyst - Glasgow

£11.21 per hour(inclusive of shift allowance)

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Nine Twenty are working exclusively with our Edinburgh based who are currently seeking a technical support analyst to join their team on a permanent basis.

The ideal candidate will have most of the following:

  • Understanding of computer hardware and IT skills with a high level of Excel and MS office
  • Strong communication skills
  • Ability to learn new skills and acquire new knowledge such us basic technical understanding of IT systems
  • The ability to multitask, be methodical and remain calm through ay crisis situation
  • Understanding of engineering or a mathematical science
  • Programming skills (any language) would be beneficial but are not mandatory:  sql, javascript, css, html, VB, Python, Excel
  • Ability to speak a second European language would be beneficial but are not mandatory
  • Shift working and night working experience are beneficial

Please note: You will be offered a rota of a minimum of 35 hours per week, which will be averaged over the financial year. Your average working week will be made up of a minimum of two, 12 hour shifts, as part of a rota with other Operators providing desk cover 24 hours a day, 365 days a year. Your basic pay will be £8.97 per hour (+25% shift allowance). The shifts will be either 8am to 8pm or 8pm to 8am. Please only apply to be considered if you are willing to work these shift patterns.