Continuous Improvement Manager
Glasgow
Competitive Salary
Our client envisage, design and deliver innovative products, which dramatically improve peoples’ lives in challenging environments such as schools, hospitals and mental health facilities. Their designs make a positive difference. They've got a track record of success designing and delivering best-in-class products that improve lives, but being a growth business, they constantly have to drive improvement in all that they do to stay ahead of the curve. They have grown significantly in the last three years and their aim is to reach £30m of global revenue in the next three years. They are committed to continuously raising the standard of the sectors in which they operate. Importantly they do this together, as a team!
This role is not for the faint-hearted! They are on a growth journey - already an established, profitable, market-leader, supplying into 70% of NHS Trusts - they are growing quickly in the UK, USA and Australia and expanding their boundary-pushing product range.
Role Summary
The company are at an exciting stage in their growth journey and looking to make the most of their market presence and are seeking a highly skilled and motivated Continuous Improvement (CI) Manager to join their dynamic team. The ideal candidate will be responsible for driving operational excellence through problem-solving, root-cause analysis, and the implementation of lean methodologies. The CI Manager will play a pivotal role in helping the company stabilise and improve growth areas of the business, streamlining processes, and fostering a culture of continuous improvement within the organisation.
Key responsibilities
● Lead and facilitate continuous improvement initiatives across the organisation, all of which offer a clear and favourable Return on Investment.
● Conduct thorough analyses to identify product improvements, operational inefficiencies and other areas for improvement.
● Implement and oversee the application of lean methodologies to optimise processes, reduce waste, and enhance productivity.
● Collaborate with cross-functional teams to develop and execute improvement plans.
● Utilise problem-solving and root-cause analysis techniques to address complex challenges.
● Realise cost-savings.
● Coach and train team members at all levels on RCA and CI methodologies and tools.
● Establish key performance indicators (KPIs) to measure the success of improvement initiatives.
● Monitor, drive and report on the progress of CI projects, providing regular updates to stakeholders.
● Drive a culture of continuous improvement by promoting best practices and fostering innovation.
● Support ISO initiatives within Safehinge Primera to improve processes and standardise working methods.
The company are very culture driven and look for people who will add to the organisation and align with their Purpose and Values. Your experience, skills and competencies should include:
● A track record of driving measurable improvements and achieving results
● Proven experience in continuous improvement, problem-solving, and root cause analysis.
● Strong analytical skills with the ability to gather and interpret data, and draw meaningful insights and actions.
● Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively.
● Demonstrated leadership capabilities and experience in leading cross-functional teams.
● Proficiency in lean methodologies such as RCA/CAPA, Six Sigma, Kaizen, or similar approaches. Certification in relevant CI methodologies is a plus.
● Experience working in an ISO9001 and ISO27001 environment.
● Bachelor’s degree or Master’s degree is preferable, but not essential