Nine Twenty Technology are delighted to be recruiting an experienced Support Engineer for their global technology based company on the outskirts of Glasgow. The successful candidate will be a key Global team member and play an important part in troubleshooting the organisations existing web applications. This is a fantastic opportunity for Support engineer to have the freedom to be hands on and solve complex problems. If you have a good understanding of how web systems work and are genuinely passionate about technology, then please apply today!
They are offering:
- Salary: up to £35,000 +10% bonus
- 2 weeks fully expensed training in Atlanta
- Contributory pension scheme
- Healthcare Options
- Onsite Parking
- Fantastic onsite facilities
- Learning and personal development opportunities
Job Metrics:
- Independently troubleshoot customer issues
- Provide recommendation, feedback on design change / feature for product support ensure that product meets customer requirements and document the same
- Proactive in identifying critical point of failure, raising flags & escalating issues that are of urgent nature.
Skills and experience:
- A good understanding of how web systems work
- Hands on development experience (Any languages)
- Ability to understand and solve complex problems and concepts
- Debugging experience
- Experience of resolving technical issues
- Experience of unit testing and TDD
- Experience of continuous integration systems
- Understanding of software development life cycle methodologies
Personal traits:
- Patient
- Resilient
- Approachable
- Can work well with customers
- Passionate about their work
- Good team player
- Flexible approach
To apply for this exciting position, please send an application today or call Sophie at Nine Twenty on 0141 231 1260.