Nine Twenty have partnered with a huge name in the Drinks Industry and we are on the hunt for an IT Business Analyst to complete a 12 month Fixed Term Contract.
Overall purpose of Role
To document and identify process improvement opportunities with a focus on maximising the functionality provided by our key software applications e.g., DRAMs, Amber, Flowlog and create a site wide integrated software management solution. Project managing the agreed process changes and embedding them within the business and with suppliers, supporting key stakeholders and super users.
Main Responsibilities
- Identify business process improvement opportunities in relation to business priorities and facilitate subsequent re-engineering
- Ensure stakeholders are clear on the approach and expected outcomes of the Business Analysis activities that they will receive
- Drives the creation of a complete business process model for NBD resulting in a comprehensive catalogue of processes across the supply chain
- Build and maintain relationships with internal and external stakeholders to be able to negotiate and influence the delivery of business change
- Manage stakeholder engagement to ensure all stakeholder needs and views are identified and to gain their commitment for change
- Manage the implementation of the agreed changes through a project governance model. Ensuring that all changes meet the necessary Company health and safety requirements, complying with current legislation to maintain a safe working environment for employees
- As part of delivering a business process model define the master data model
- Embed the process changes through education and awareness and by the introduction of super users to ensure on-going support / improvements
- To initiate and formulate the project definition in close co-operation with the business to aid decision making and approval for change
- Support the development of robust business cases for change through benefits identification, measurement, and tracking
- Manage projects to ensure delivery of the processes and process changes in line with agreed timescales, costs, and quality objectives
- Plan project stages and activities to ensure project schedules are robust and timescales are achievable. Including risk and issue management
Knowledge, Skills & Experience
Essential:
- Degree level qualification
- Minimum of 5 years’ experience in Business Analysis/ Project Management
- Track record in managing process changes into an organisation
- Excellent communications skills with the ability to communicate solutions and implications effectively and simply in business language
- Self-directed and focused
- Good financial management skills to deliver business cases
- Internal Partner Management expertise
- Maintains a holistic business perspective
- Builds and sustains relationship across the business
- Ability to manage external partners including negotiating skills
- Change management, planning, execution, monitoring, delivering through others
Desirable:
- Business Analysis Diploma
- Accredited qualification in Project Management
- Facilitation and workshop management execution experience
- LEAN experience
- Experience in the use of a process modelling solution e.g., Visio, ARIS etc.