Delivery Consultant | Glasgow (Hybrid)
I’m working with a financially backed ERP software company that builds a platform for the waste and recycling industry. They’re led by industry experts with decades of experience in waste technology, and they’re growing internationally. They’re looking for a Delivery Consultant to take new customers from first conversation to go-live.
The role
You’ll run discovery sessions, work out how the platform meets each customer’s needs, and do the hands-on work to get them live. That means configuring the system, mapping and validating customer data, testing, training users and supporting go-live. Afterwards you’ll stay on as the customer’s day-to-day contact and feed what you learn back to product and engineering.
This isn’t a senior-only role. They care more about how you think and work than about years on a CV.
What you’ll do
- Run discovery sessions on site and remotely, and document requirements and process flows
- Configure the platform to match each customer’s business, including pricing, contracts, users and billing
- Analyse customer data and help plan and validate migrations
- Test against real customer scenarios and log clear issues for engineering
- Write training material and train customer users
- Support go-lives and provide early-life support
What you’ll bring
- Experience delivering software to customers, ideally from requirements through to go-live
- Confidence working with customers on site and remotely, and presenting to people from yard staff to directors
- Strong attention to detail and a habit of checking your work before it reaches the customer
- Comfort with spreadsheets, data mapping and spotting what doesn’t add up
- The ability to turn messy information into clear requirements, process flows and test scenarios
- Willingness to travel to customer sites
- Based within commuting distance of Glasgow, with two days a week in the office
Nice to have
Experience in waste, recycling or logistics, data migration, ERP/CRM implementation, integrations or APIs, or Jira/Linear and Agile ways of working. A degree is welcome but not required.
What’s on offer
- 25 days’ holiday plus public holidays
- Hybrid working, two days a week in the Glasgow city centre office
- The security of a financially backed business, with industry experts leading it
- Variety and ownership across the whole delivery lifecycle
- A direct line into product and engineering
- The chance to help build a delivery team as the business grows
To apply
Message me or send your CV, along with a short note on a software delivery you worked on and what you personally did to make it land.
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