Nine Twenty are working with a well-established document solutions provider based in Edinburgh who are looking to hire a Support/Developer Analyst . The role would eventually see you offering end to end support on the companys’ flagship content management solution.
The role will see you part of a small, highly skilled team, who will train you in the skills you’ll need to become a world class technical consultant. You will eventually become skilled in: Integrating Business Analysis; Technical Consulting; System Support and training. This would be in the enterprise document and content management space.
To be successful:
- You will be a self-learner and keen to expand your knowledge and abilities in the technical and business related aspects of solutions delivery.
- You have a mind that loves a challenge and solving problems – to resolve support issues and provide ECM-based solutions to match our customers’ requirements.
- You will be comfortable in a role that’s client facing as site visits will be occasionally required,
- You may be asked to attend relevant software training courses either in-house or from software vendors.
- You will eventually become a subject matter expert on the CMS system.
You will ideally have experience in most of the following:
- Experience dealing directly with customers.
- Working knowledge of Network protocols, DHCP, DNS, TCP/IP etc.
- Good knowledge of some of the following (C#, VB.NET, Java, XML and Regular Expressions) would be an advantage.
- Good knowledge of Microsoft Server/Client, Active Directory and Exchange also a good knowledge of Microsoft Office products.
- Knowledge of SQL database admin, development/programing.
- Knowledge of web servers and protocols.
- Experience in training clients.
Candidate must have experience within support and development knowledge
Benefits/ Conditions
- Main working hours: 37.5 hours per week, Monday to Friday 8.30am to 5.00pm
- 23 days annual holiday plus 8 public days, with an extra 2 days after 2 years’ service
- Auto enrolment into the company pension scheme after 3 months
- Company pension contribution of 3%; personal pension contribution 3%
Please apply below for immediate consideration