Ecommerce Manager
Up to £45,000
A thriving online retailer, boasting a diverse range of consumer brands from homeware to beauty, is on the lookout for its next Ecommerce Manager. This pivotal role promises exciting opportunities and a clear path for career advancement.
With a proven track record, record turnover and double-digit multimillion turnover coming from platforms like Amazon and eBay, the company is gearing up for substantial growth in these areas in 2024. The expansion includes venturing into new retail sectors, penetrating international markets, and exploring additional online marketplaces. The recently renovated office near Queen Street Station underscores their dedication to cultivating a positive work environment, providing the perfect backdrop for individuals to thrive, assume ownership of their roles, and secure straightforward progression in both responsibilities and compensation.
As an organization deeply rooted in values of innovation and growth, the company takes pride in crafting a workplace that caters to individual preferences. Whether it's supporting personal development, providing mentorship opportunities, or ensuring the office is well-equipped, the focus is on fostering an environment where every team member can flourish.
Responsibilities:
- Regularly generate and effectively communicate performance reports to stakeholders, including the Head of Marketing, Directors, and ad agencies.
- Foster collaborative relationships with marketing teams, ensuring consistent alignment of eCommerce strategies with broader marketing initiatives for impactful brand messaging.
- Organize web and email content strategically, aligning it with commercial and marketing objectives to contribute to a cohesive brand narrative.
- Vigilantly monitor and manage stock levels and product feed health in Google Merchant Centre for optimal inventory management and a robust product presence.
- Utilize tools like Hotjar to evaluate user behavior onsite, extracting insights to inform data-driven decisions for enhancing the overall user experience.
- Actively engage in optimizing site speed, collaborating closely with external development agencies to ensure continuous improvements for optimal website performance.
- Systematically track and enhance SEO performance, identifying growth opportunities and implementing strategic measures for improved search engine visibility.
- Lead the development and refinement of the eCommerce strategy, focusing on increasing key performance indicators such as Conversion Rate (CR), Average Order Value (AOV), and Customer Lifetime Value (LTV).
Requirements:
- Experience in a similar role, or ready to take that next step up.
- Proficient in Shopify with a passion for data analytics
- Expertise in essential tools including Klaviyo, GA4, Google Data Studio, Search Console, and Tag Manager.
- Familiarity with site speed optimization and heat mapping tools, particularly Hotjar, is advantageous.
- Commercially experienced, driven to achieve market-leading performance.
- Strong attention to detail, ensuring accuracy in eCommerce operations.
- Efficient prioritization skills, adept at sequencing tasks effectively.
- Continual pursuit of excellence in eCommerce performance.
- Proactive mindset, committed to ongoing market-leading strategies and optimizations.
The Package:
This role offers you the chance to be part of a business that is growing internationally, offering you the chance to progress swiftly in your career with a business that values and invests in its individuals.
- Salary up to £45,000
- Bonus Structure
- 28 Days annual leave + 3 days public holidays
- Personal development budget
- Coaching, development and mentoring programmes
- Flexible & Hybrid working can be offered
- Regular company social events
- Discounts on several brands
- City centre location is a brand new custom fit office
Diversity Commitment:
Our client values diversity at all levels within their organization. They are committed to creating an inclusive environment where everyone can thrive regardless of race, gender identity or expression sexual orientation religion national origin disability age or any other protected status.
How to apply: please apply below or get in touch directly with Brian Fraser; bfraser@weareninetwenty.com
Please note: All applicants must be based in commutable distance of their Glasgow City Centre office and have the permanent right to work, no sponsorship offered.