Senior D365 CE Consultant, Jobs, 9111

Senior D365 CE Consultant - Scotland

Competitive salary and benefits

Date Posted: Monday 28 November 2022

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Nine Twenty Technology are delighted to be partnered with Microsoft Inner Circle Member Incremental in the recruitment of experienced Senior D365 CE Consultants.

A part of Telefónica Tech UK&I, Incremental Group is one of the fastest-growing Dynamics and data partners in the UK, specialising in Customer Engagement Solutions, within Financial Services, Banking and Public Sector organisations. Incremental’ s dedication and pioneering work on exciting projects drives and transforms the client’s digital journey. As a growing business that’s in the top 1% of Microsoft business applications partners worldwide, progress your career in a rewarding environment, working with brilliant people.

The Role:

As Senior Consultant you will have a proven track record in Dynamics CRM/D365 application consultancy. You will contribute to the success of the delivery of high-profile and high-value D365 CE/Power Platform projects, hold responsibility for engaging with the customer, building relationships, gathering requirements, and providing both technical and functional training to customers.


  • Work with customers to understand and define their business process to configure their Dynamics CRM/D365 system.
  • Advise customers on best practices for development or integration processes.
  • Assist with configuration tasks, data migration and end-to-end testing.
  • Provide end-user training courses and ad-hoc coaching.
  • Design and test customisations to the Dynamics 365 Customer Engagement/Power Platform system.
  • Participate in go-live stages of projects.
  • Push projects along through daily communications with the customer and/or project manager.
  • Carry out pre-sales engagements, building a comprehensive understanding of customer requirements and business challenges to build and deliver demonstrations of solutions.



  • Significant experience with Power Platform, Model Driven Apps, Common Data Service and legacy Microsoft Dynamics CRM systems such as, CRM2011, CRM2013, CRM2015, CRM2016, and CRM Online desirable.
  • Customer-facing and stakeholder management.
  • Facilitating customer meetings.
  • Designing solutions.
  • Creating documentation.
  • Communication (written and verbal).
  • Design and delivery functional elements, e.g. customise and configure without code.;
  • Testing and validation of solutions.
  • Knowledge or experience in the Finance Sector is a Bonus


The package on offer:

  • Competitive base salary
  • Flexible hybrid home and office working
  • 34 days’ annual leave (inclusive of all bank and public holidays) with the option to buy and sell more
  • Guaranteed learning and development investment
  • Private medical cover
  • Permanent health insurance
  • Life insurance
  • Critical illness cover
  • 6.5% contributory pension
  • Health and well-being activities and support
  • Cycle to work scheme


To be considered for this opportunity, please apply today or contact Freddie Barclay