Salesforce Administrator
Hybrid working/Cumbernauld
Are you a tech-savvy professional focused on customer satisfaction, boasting expertise in Salesforce Administration? Do you thrive in collaborative environments, tackling intricate challenges as part of a cohesive team? Nine Twenty are partnering with a renowned family ran business, who are actively seeking a Salesforce Administrator to join their team based in Cumbernauld.
This is a pivotal role in ensuring smooth operations across their worldwide commercial sectors. Collaborating closely with diverse teams, you'll utilise your skills to optimise workflows, elevate user satisfaction, and propel business expansion.
What’s in it for you:
- Competitive salary and benefits
- Generous holiday entitlement with the option to 'buy' or 'sell' some holiday days
- Access private healthcare services + a remote GP service.
- Defined contribution pension plan
- Access practical and impartial support on various everyday matters, including medical, financial, legal, home, and family issues through our Employee Assistance Programme.
- Life assurance cover, which is a multiple of eight times your annual basic salary.
Responsibilities:
- Excel in mastering the Salesforce platform, tailoring it to suit the evolving demands of our organization. Your expertise will play a pivotal role in streamlining workflows and unlocking the platform's full potential.
- Assume the role of the primary resource for Salesforce inquiries. Deliver hands-on assistance to users, resolve issues promptly, and conduct training sessions to ensure comprehensive utilization of Salesforce across the board.
- Lead efforts to uphold data accuracy and integrity within Salesforce. Develop and execute strategies for data cleansing, migration, and continuous quality assurance.
- Spearhead the implementation of automation processes to enhance efficiency. Collaborate closely with IT and other teams to seamlessly integrate Salesforce with other business systems.
- Craft compelling reports and dashboards that empower stakeholders with real-time information crucial for informed decision-making.
- Assume responsibility for safeguarding data security and compliance within the Salesforce environment. Implement and reinforce best practices to protect sensitive information effectively.
Skills and Experience Required:
- Practical experience in Salesforce configuration, customization, and administration. Possession of Salesforce Administrator Certification is highly valued
- Problem-Solving Skills: A proactive individual adept at analysing intricate problems, troubleshooting effectively, and implementing viable solutions
- Proficient in interpersonal and communication abilities, capable of translating technical jargon into easily understandable terms.
- Skilled in conducting training sessions and providing user support.
- Ability to collaborate seamlessly with diverse teams to grasp business requirements and implement Salesforce solutions in line with organizational objectives.
- Comfortable operating in a dynamic, fast-paced setting, demonstrating flexibility to accommodate evolving business demands.
- Enthusiastic about staying updated on Salesforce best practices, industry trends, and emerging technologies.
To be considered for this position, please apply today or contact Sophie on snorton@weareninetwenty.com