Customer Service Administrator
BLANTYRE
Monday - Thursday - 2pm - 10 pm (WFH)
Friday - 9am - 5pm (ONSITE)
Nine Twenty are supporting our Manufacturing client who are looking for a Customer Service Administrator to join their Logistics team.
You will be responsible for prioritising and processing global customer orders whilst providing support. It is a dynamic environment where the ability to react to customer demands is key.
Duties & Responsibilities:
- Prioritise and process customer orders and requests
- Provide pricing and delivery information
- Purchase order entry and processing
- Communicate with customers about their orders, including any delays or changes in delivery
- Maintain thorough and accurate customer service records
- Support Sales and Design Team
- Work closely with Manufacturing & Finance teams
- Support customers in different time zones
- May include some elements of supplier management
Experience and Skills:
- Team player with the ability to handle high workload and work well in a busy environment
- Customer Service experience
- Previous experience in a high volume FMCG/ manufacturing industry
- Ability to work unsupervised
- Good listening skills
- Excellent communication
- Experience of ERP systems
- Adaptable in a changing environment
This role comes with a great benefits package, if you feel you are a good fit then please get in touch.
To be considered for this opportunity, please apply today or contact Peter Hasson.
E: phasson@wearenintwenty.com