Application Technical Analyst General, Jobs, 9359

Application Technical Analyst - General - Glasgow

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Application Technical Analyst

Cumbernauld (Hybrid)


Join the WG&S Technical Applications & Integration team!

This is a great opportunity to join a dynamic team responsible for the company’s applications and integrations, working in an agile way across all areas of a fast-paced organisation.

These roles are in relation to the company’s global ERP system (IFS) and utilizing the latest Oracle technology as well as Microsoft SSIS for ETL purposes to support our ERP integrations.

The team have recently successfully completed a long-term project to implement IFS 10 and are currently transitioning to the company’s new Digital Acceleration Team.

This role is to strengthen the team in preparation for the next wave of work to come out of the Digital Acceleration program. 


The Role

To develop, support, deliver, and administer the required business applications in line with business needs, utilising appropriate technical solutions and techniques aligned to WGS Corporate GTS strategy.



  • Design, development, administration, and support of technical solutions across all business applications ensuring accurate and timely delivery of key business information and functionality
  • Design, development, administration, and support of databases, reports, business logic, and integrations that underpin all business applications ensuring applications are robust and performant, data integrity is maintained, and appropriate security is applied
  • Working closely with functional pillars and relevant business contacts to gather and confirm business requirements and participate in solution design, as well as providing support and training where required
  • Working closely with other GTS teams such as Operations, Architects, and Client Services to ensure architecture and infrastructure that underpins all business applications is correctly specified, robust, secure, and performant
  • Working closely with 3rd parties to oversee and coordinate externally delivered solutions ensuring they are correct, robust, secure, performant, and delivered within the timescales agreed at the start of the engagement
  • Providing end-to-end support across all business applications ensuring support calls are closed within SLAs and that system uptime meets agreed business targets
  • Developing required documentation and adhering to internal processes and best practice methodologies



  • Hands-on experience in application development and delivery, using industry recognised tools and methodologies
  • Technical ability in software development lifecycles, technical infrastructure, database administration, and IT service management
  • Good awareness of database administration principles and underlying technical infrastructure, experience of software development lifecycle and agile development methodologies, and experience of IT service management
  • Strong communication skills, ability to adhere to processes and to demonstrate logical thinking, strong planning and organization skills
  • Ability to work across organizations and cultures
  • Desired:
    • Demonstrable experience in Oracle and SQL/PLSQL
    • Proven experience using C# or Java
    • Knowledge and experience of ERP systems, particularly IFS.
    • Crystal Reports experience

What we can offer

  • We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.
  • Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement.
  • Private Healthcare and Doctor@Hand (remote GP service).
  • Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice.
  • Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues. 
  • Our Life Assurance cover is a multiple of eight times your annual basic salary.
  • Product allocation so that you can enjoy our fantastic portfolio of brands.
  • Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost.
  • Every employee has the opportunity to claim up to £1,000 per year for a charity or charities for which they have raised money, volunteered their time or personally donated.
  • Learning resources to help you be your best self.