Team Leader Lab, Jobs, 8311

Team Leader - Lab - Scotland

Date Posted: Monday 17 January 2022

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TEAM LEADER

PERMANENT

ABERDEEN

Nine Twenty’s client is a leading Total Quality Assurance provider to industries worldwide who are now looking for a Team Leader for their Lab.

You will be responsible for day line management of their testing team. The Team Leader will lead by example ensuring all aspects of QHSE processes are followed. Engage and develop the team through effective people management ensuring that quality, customer satisfaction, regulatory compliance, productivity and profitability are maximised.

Responsibilities:

  • Prioritise and perform the daily workload of the team to ensure the activities are completed efficiently
  • Act as a role model to ensure technical requirements and team performance are delivered every day in line with customer expectations
  • Create quotations and manage client POs up to the maximum values defined
  • Manage, support and provide training of junior staff in routine and new analytical techniques, including agreed training plans
  • Responsible for the performance and turnaround of sample analysis of the testing team, in line with customer expectations
  • Prepare reports ensuring these are proofread and signed by an appropriate authorised signatory while also ensuring billing invoicing details are correct
  • Ensure that all equipment within the service line is maintained to acceptable operating and (where appropriate) valid calibration standards acting as first line maintenance where required
  • Report all technical faults and non-conformance issues to Head of Service Line providing technical information as required
  • Assist Head of Service line in compiling and reporting service line KPIs for management review, feeding back areas of success and improvement to the team
  • Provide support for new projects, method development and validation work
  • Ensure that stock-taking and receipting of consumables are at optimum levels for the team
  • Lead a performance culture in the service line that is focused on exceeding customer expectations
  • Deliver high standards of customer relations and service, seeking continuous improvement in a drive for excellence and be a positive company representative to customers
  • Actively seek opportunities to upsell to customers, passing leads to the Business Development team to progress new service offerings for the service line and laboratory as a whole
  • Perform Contract Order review for every job to ensure the client requirement is fully understood

Skills required:

  • Previous experience of leading teams, ideally in the same industry sector
  • Degree in a science discipline
  • At least 3 years’ experience working in an UKAS accredited laboratory
  • Highly proficient in computer programs such as MS Office and data entry
  • Proven ability to interact with clients and colleagues at all levels in a professional manner
  • Willing to be “hands on” working at all levels
  • A positive attitude, the ability to develop and initiate new procedures
  • Flexible approach to working hours

Please apply directly or contact Rehana Sadiq:

E: rsadiq@weareninetwenty.com

T: 0141 231 1260