Receptionist
£10 per hour - Temporary Initially 4 weeks
G45 0HF
My client has been established since 1989 and opened to shape and deliver services for people with learning disabilities in Glasgow and they continue to do this work in Glasgow as well as across other local authority areas. They were an organisation originally set up by parents of young people with learning disabilities and have grown and become established over the years providing a range of options for people to access and purchase using their individual budgets.
They are a registered charity and work in partnership with a range of providers to ensure that vulnerable people have every opportunity to lead active and inclusive lives. Much of their work is still in Castlemilk but we operate out with the area and support people in other geographic areas.
The Role:
We currently require an experienced receptionist to join the team on a temporary, however this does have a view to going permanent, depending on workflow.
The building is pretty small with around 12 staff working there per day and the occasional visitor so you would mainly be answering calls and general admin/reception duties.
Responsibilities:
- Providing excellent customer service is key to this role
- As first point of contact for meeting and greeting clients and staff, the customer experience is key, and our receptionist is required to ensure a positive and welcoming first impression
- Ensuring all processes and procedures for the Reception and Business Support Team are implemented and followed correctly
- Answering calls quickly and efficiently and supporting callers with their enquiries
- Use of outlook calendar booking system and manage and oversee delivery of meeting room space
- Setting up meeting rooms for use with provision of refreshments and relevant training materials and equipment
- Mail duties including receiving and recording post, issuing post, collating, and preparing post for collection, ensuring the mail recording system is always kept up to date
- Supporting implementation of building health and safety procedures for relevant areas as required.
- Any other ad hoc duties as required.
Requirements:
- Previous experience in Reception/Front of house role is desirable but not essential.
- Knowledge of Microsoft Office essential.
- Excellent Customer service skills.
- Excellent organisation, verbal, and written skills.
- Well presented.
Package on offer:
- £10 per hour temp rate
- 35 Hours per week – Monday to Friday (9am – 5pm)
- System Training
- Free Parking
To be considered for this opportunity, please apply today, or contact Lynne Rae.
E: lrae@weareninetwenty.com
T: 0141 231 1260