Our Client:
I am currently working with an established family run business who have been retrofitting insulation and heating to domestic households for the last 10 years. Due to fantastic growth in recent years they are now looking to maximise productivity and efficiency to further improve this position.
Working as an Inbound sales / planner for an innovative online home improvements company, you will be instrumental in assisting in the day to day supplier operations of the business. You will be contacting customers who have already made initial contact online or via email, qualifying their details and booking surveyors out for appointments.
Main Duties:
- Calling customer to qualify details
- Making appointments for surveys
- Ensure all customer details are catalogued and saved on system properly
- Following company compliance
- General administration duties
- Ensuring a professional manner always
Essential requirements:
- Excellent telephone experience
- Excellent knowledge of Microsoft Applications
- Excellent interpersonal, organisational and communication skills.
- Previous inbound sales / planning experience in a similar role
Personal Qualities:
- An organised individual able to work to deadlines
- Proactive and ability to work on own initiative
- Excellent telephone manner
- Ability to pick up the phone confidently
- Excellent attention to detail
- Organised with logical approach to work
- Professional and confident manner
Benefits:
- Excellent starting salary £19,000 rising to £21,000 (on completion of probation)
- Holiday Pay
- Career progression
- Hours Mon-Fri 9am–5pm (however can be flexible)
For further information or to apply please contact lrae@weareninetwenty.com or call me on 07734 822 743.