IT Manager, Jobs, Scotland, Edinburgh, 2818

IT Manager - Edinburgh/Midlothian

Sorry, this advert is now closed. Click here to view our live vacancies.

My client  looking for an experienced IT Manager to support and maintain their growing install of over 100 Apple Macs, iPhones, iPads and related software assets. You will also take over the running of our internal IT Helpdesk. My client  run exclusively Apple hardware, so i'm looking for someone with commercial experience of managing large installs of OS X and iOS devices.

I'm looking for someone who has a professional, 'can do' attitude. You will be dealing with highly technical and non-technical people alike, so you should have a understanding and empathetic approach to your work, as well as excellent patience.

Responsibilities

  • Responsible for the day-to-day running and optimisation of our IT Helpdesk
  • Promptly troubleshoot and resolve hardware, network, printer and software issues
  • Manage our externally hosted VOIP phone system
  • Maintain and optimise our internal Asset Management process
  • Work with our CTO on developing, maintaining and upholding our InfoSec policy
  • Liaise with third party suppliers to replace and repair defective parts and equipment
  • Oversee the onboarding and ongoing training of new hires
  • Produce and maintain documentation of our IT systems and processes

Requirements

  • In-depth knowledge of Mac OS X and iOS
  • Comprehensive understanding of Google Apps management (Drive, Mail, Drive Apps, Security)
  • Experience running corporate networks and WiFi
  • Experience with Apple hardware management tools (Casper Suite preferable)
  • Computing/IT-related degree preferred
  • Line management experience and solid leadership qualities