Junior Developer, Jobs, 2593

Junior Developer - Glasgow

  • Location Area:

    Scotland, Glasgow

  • Discipline:

    IT- Application

  • Job type:

    Permanent

  • Benefits:

    £22,000 - £27,000

  • Published:

    20-07-2015

  • Expiry date:

    03-08-2015

  • Reference:

    2593

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These newly created roles are to provide second line support to a wide variety of Software Applications investigating and resolving issues while adhering to our SLA. These business critical applications have thousands of users throughout the UK’s largest independent motor group.

Key Duties:

  • Troubleshooting system issues, facilitating speedy resolution and identifying trends.
  • Producing comprehensive documentation on issues and enhancement requests, while working closely with developers to implement smaller changes to systems using C# and T-SQL (we are also developing some Ruby applications so consideration will be given to this experience as an alternative or in addition to these).
  • Working with technical resources to resolve issues.
  • Monitor and manage user requests and issues on systems helpdesk.
  • Be a point of contact for business users for internal database systems and reporting queries.
  • Share / spread knowledge from development through to support.
  • Create management reports using SSRS.

 

Key Skills:

  • Knowledge of Software support.
  • C# (3.5 or above).
  • SQL Server 2008 or above preferable.
  • Good analytical and problems solving skills.
  • Excellent communication skills, ensuring accurate documentation/articulation of systems and processes where necessary.
  • Capable of dealing with people at all levels of the organisation.
  • Ability to take ownership of issues through to completion.
  • A keen eye and an interest in technology.